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As governments and regulators transition from preserving their economies following our financial crisis, AMI is been at the forefront of the debates over the new controls and regulation to be applied to the industry.

Although we are still finding our way out of the consequences and beginning the journey down the road to recovery, we have yet to see the volume of mortgages written each year increase.

Mortgage intermediaries have continued to deliver outstanding service to their customers in sourcing the most appropriate mortgages available in the market.

At the same time they have been increasingly providing valuable advice on how to protect their loved ones from the risks of death, critical illness, sickness or unemployment. Good intermediaries continue to provide excellent value to their customers.

Within the UK we have been looking at how we can deliver a mortgage industry that is more sustainable for both lenders and customers.

The Financial Services Authority has been consulting with the industry for most of 2009 and 2010 and it now appears that this will continue throughout 2011 and into 2012 before we will arrive at a series of new rules.

This Mortgage Market Review will produce the framework and environment for the next decade.

However, we are now also going to see European intervention and AMI will have be fully involved in the debates in Brussels to ensure we have a sustainable intermediary market in the UK.

AMI will continue to work alongside its European trade body partner BIPAR to promote the interest of the intermediary.

These are strong links forged over the last few years and we are ready to lead the debate on behalf of intermediaries across Europe.

Keeping a vibrant housing market in the UK, underpinned by the variety of advice and options offered by intermediaries, is an asset that has served our wider economy well up to now and needs to be nurtured.

Our new government will need to do more in support of this during the remainder of this parliament and AMI is ready to provide advice and support when called upon.

Within AMI we are particularly passionate about the need for mortgage customers always to be offered the option of advice.

Too many lender firms take customers through a process which swims, walks and talks like advice, however the customer is then asked to accept that they have not had advice.

This is less than acceptable for all, but particularly for vulnerable groups. AMI will continue to promote advice as the most appropriate and consumer focussed solution.

This is what an effective trade body is there to do; to deliver a better business environment for its members.

The AMI team continue to work with all the major lenders to ensure that an intermediary offering is still core to their approach.

They work with the regulators to ensure that the rules allow intermediaries to continue to offer advice in a constructive way.

We work with consumer groups to ensure that we are aware of the issues that are driving them and ensure appropriate solutions.

The route ahead will remain challenging, but the AMI Board and team are ready for the task ahead.