Green mortgages and the ESG regulatory agenda

There have been new developments in the first quarter of ’23 on green finance strategy, setting out new expectations and plans from government and regulators…
ICO guidance on direct marketing and regulatory communications

The Information Commissioners Office (ICO) have released additional direct marketing guidance and resources…
CMA crackdown on fake reviews

A new Bill has been introduced to give the Competition and Markets Authority (CMA) stronger powers, including the ability to clamp down on fake reviews…
Reporting PII cover renewal/changes to the FCA

The FCA’s supervision hub has been in touch to report a common reporting error made by firms in respect of ‘No/Non-Renewal of PII Cover’…
Clarifying the scope of the Duty

The FCA’s March 2023 Handbook Notice has confirmed the outcome of the FCA’s Quarterly Consultation Paper from December 2022…
FIN074 & REP-CRIM update

We have had ongoing reports of mortgage firms receiving unexpected requests from the FCA to complete regulatory returns REP-CRIM and FIN074…
Supporting mortgage customers in financial difficulty

The FCA has confirmed its final guidance for supporting customers in financial difficulty. It details ways in which lenders can help customers
RICS issues consumer guide to spray foam insulation

The Royal Institute of Chartered Surveyors has published a comprehensive consumer-facing guide on the use of spray foam to insulate residential properties…
Help protect your firm from cyber attacks

The National Cyber Security Centre (NCSC) has released two new free tools designed to help smaller firms stay secure online and protect their businesses…
Changes to FOS award limits

FOS have announced significant changes to their award limits from 1st April 2023. The FCA has confirmed that, from 1st April, the award limits will go up…