Upcoming Webinar: what is a green mortgage?

The Green Mortgage Advice Initiative (GMAI) brings you a new webinar: What is a green mortgage. The event takes place on Monday 29th July…

Important fee changes for mortgage intermediary firms in 2024/25

The FCA has released its policy statement on the Fees & Levies payable by regulated firms for 2024/25 – we pull out the important fee changes…

AMI secures significant win for the protection industry

We are delighted that the FCA has accepted our argument that the protection industry should be out of scope of the Advice Guidance Boundary Review…

Mortgage Vision returns for 2024 with extra locations

This year’s Mortgage Vision events take place across the country in September and October, with some new locations added for 2024…

AMI Consumer Duty Factsheets update

Regulated firms are required to bring any closed products and services they continue to offer into the scope of Consumer Duty by 31 July 2024…

Your June ’24 update from AMI Chief Executive Robert Sinclair

AMI Chief Executive Robert Sinclair gives his June update in what has been a quiet month for the industry with the upcoming general election…

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FCA Consumer Duty survey – a chance to provide your feedback

FCA Consumer Duty survey – a chance to provide your feedback


The FCA has launched a Consumer Duty firm survey, which is being sent to a sample of small and medium sized firms to understand the progress they are making in implementing the Consumer Duty.

The survey is voluntary, confidential and anonymous, and we encourage you to respond should your firm receive it as it is a great opportunity to share your experiences to date.

Good to know
  • The survey will be carried out by market research company Ipsos Mori on behalf of the FCA.
  • It is a random sample.
  • The FCA will ensure the survey isn’t sent to firms that were recently sent the small business practitioner panel survey.
  • It is not a supervisory tool – the FCA won’t be told what individuals say and won’t be contacting individual firms following responses.

Future feedback

We have asked the FCA whether it plans to share publicly high-level feedback from the surveys. We believe this would benefit firms and the wider industry, particularly if the FCA was able to comment on key themes and draw out good and poor practices. We will keep you updated on the response.

If you have any queries, please contact info@a-m-i.org.uk.


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