February 17 – Understanding the supply chain
The FCA’s Responsibilities of Providers and Distributors (RPPD) paper sets out guidance for firms around the fair treatment of customers. Although introduced in 2007, it articulated responsibilities already set out in the regulatory Principles, Rules and Guidance, financial services legislation and case law. During the consultation period there was broad consensus from the industry that the RPPD was accurate. This content is for members only.
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