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ICO has published a blog on Subject Access Requests with common themes and key takeaways from its past work, designed to help firms handle this type of request.
Click here to read.
ICO has also published guidance for firms carrying out direct marketing using live calls. The guidance explains how the Privacy and Electronic Communications Regulations (PECR) applies to making live direct marketing calls (marketing calls where a live a live person is speaking to the person they are calling). If a prospective or existing customer asks a mortgage intermediary firm to call them (for example in response to an advert) a firm can call the person and most of the PECR rules don’t apply.This guidance is concerned with unsolicited direct marketing calls. It is not relevant for live calls that are made for administrative or customer service purposes.
Click here to access the guidance.
© 2025 Association of Mortgage Intermediaries Limited.
AMI is the trading name of The Association of Mortgage Intermediaries Limited which is a company limited by guarantee, registered in England and Wales under the Companies Acts with number 7982341. Our registered address is Celixir House, Stratford Business & Technology Park, Innovation Way, Banbury Road, Stratford-upon-Avon, Warwickshire, CV37 7GZ.
Please note that we are a trade body and, as such, we do not provide mortgage advice to individuals. If you require mortgage advice, please contact an FCA certified mortgage broker who will be able to discuss your needs and advise you fully of your options.
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