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Oct 20 – Anything you can do?

Early in October I spent an hour creating a podcast with the UK Mortgage Prisoners Action Group.  What this brought home to me was the

Oct 20 – Pushing water uphill

The last 7 months have been turbulent, with more challenging times to come.  This is uncharted territory as there are no experts in governments at

Aug 20 – FCA insurance guidance

On 11 August the FCA issued finalised guidance for insurance and premium finance firms when dealing with customers in financial difficulty due to coronavirus.

Aug 20 – Not a sin of the past

As the number of Data Subject Access Requests channelled through lawyers and claims managers to intermediary firms, where the consumer had an interest only mortgage,