Chief Executive update – Navigating choppy waters
The main focus of this month’s Connect is the FCA’s new rules around Consumer Duty. Firms should be in no doubt that this will require a serious investment of time and effort…
Insurance for multi-occupancy buildings

Following the Grenfell tragedy, the cost of insuring multi-occupancy buildings (such as flats) has increased considerably. Earlier this year, the FCA was asked by the Secretary of State for Levelling-up, Housing and Communities to review…
The fair treatment of vulnerable customers

In its Dear CEO letter to lenders on the rising cost of living, the FCA referenced an update on vulnerable customers. This important and useful update assesses the progress of firms…
Consumer Duty – next steps

AMI is working on a range of factsheets to provide a more in depth analysis of the rules and guidance, to assess the impact on our sector and to help firms understand what it is they need to do…
FCA financial resilience survey
The FCA has confirmed it will repeat its financial resilience survey. If your firm receives it, completion is mandatory…
Switching success

Against a backdrop of last-minute rate pulls, lengthening pipelines and increasing regulatory burdens, it is refreshing to report some good news for the mortgage sector…
Chief Executive update – challenging times
This month Robert discusses the major challenges facing brokers and consumers in today’s market…
Aug 22 – Impact of lengthening pipelines on mortgage valuation expiry dates
Due to lengthening pipelines the valuation connected to the mortgage may have expired/is due to expire at an earlier date…
Aug 22 – Important update for firms that sell protection and/or GI
All mortgage intermediary firms that distribute protection and/or GI should have received, by email, two letters from the FCA…
Chief Executive update – Unwrapping Consumer Duty
The FCA has given us our summer holiday gift of the Policy Statement with Final Rules and Guidance on the new Consumer Duty requirements…