Sept 19 – Who is Sonia

Lenders are currently heavily involved in making plans for the abolition of LIBOR, however this may come as a bit of a surprise to intermediaries.  The lack of public utterances so far masks a vast raft of work going on in the background.  For many they will replace this with SONIA as the alternative market […]

Sept 19 – Fearful of FOS

The Financial Ombudsman Service is obliged to publish decisions which have been referred to an Ombudsman.  Firms should be looking at its website and searching for mortgage based decisions to update themselves on issues which might arise from the approach being taken. We have looked at four recent decisions with three of those decided in […]

Aug 19 – A fairer FOS

FOS has now published proposals for its future funding having considered stakeholders’ feedback and the principles FOS has established in its previous conversations. It is proposing to rebalance the levy and case fee to aim for a 50:50 split, with a significantly greater proportion of their income from the FOS levy as opposed to case […]

Aug 19 – Only the headline

Freelance journalist Simon Read brought me sharply to attention when he wrote recently about whether anyone reads newspapers anymore.  The march of on-line and the ability to get anything on Twittersphere, Messenger or Whatsapp has totally changed “communication”.  As Trump continually condemns fake news, the challenge we all face is deciding who is gaslighting who. […]

Jul 19 – The truth that comes from advice

Following the financial crash in 2008, the Mortgage Market Review (MMR) introduced new rules in 2014 which followed a series of connected but distinct consultations that then produced an all-encompassing Policy Statement.  As part of this it is important to recall some of the content of the MMR paper and its rationale: “For some time […]

Jul 19 – SM&CR guides and support

We have produced a suite of documents to assist firms in ensuring they are ready for the new FCA Senior Managers and Certification Regime on 9 December 2019.

Jul 19 – Intermediaries and the SM&CR – what is your culture?

With less than six months before the FCA’s Senior Manager & Certification Regime (SM&CR) is extended across financial services businesses you might think that this is new regulation, based on filling in lots of forms.  Technically in law it is new regulation and there are forms to complete, but for most mortgage advice firms it […]