Shaping the future: AMI responds to FCA mortgage discussion paper

AMI has now submitted our response to the FCA's Mortgage Discussion Paper; read our key messages to the FCA and read our response in full...

Advice isn’t optional, it’s the mortgage market’s future

AMI Chief Executive Stephanie Charman discusses AMI's response to the FCA's latest discussion paper and the value of advice for Mortgage Strategy magazine...

Your August ’25 update from AMI Chief Executive Stephanie Charman

AMI Chief Executive Stephanie Charman gives an update on what the team have been working on this month, and upcoming consultation deadlines...

Your August 2025 industry update

AMI's August 2025 update; what's new across the mortgage industry this month, including regulatory updates and industry initiatives...

Mortgage Sector in Focus; Stacy Penn writes for Moneyfacts

AMI Head of Policy Stacy Penn on how the UK mortgage market is evolving through regulatory reforms, tech advances and changing consumer expectations...
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Shaping the future: AMI responds to FCA mortgage discussion paper

AMI has now submitted our response to the FCA's Mortgage Discussion Paper; read our key messages to the FCA and read our response in full...

Advice isn’t optional, it’s the mortgage market’s future

AMI Chief Executive Stephanie Charman discusses AMI's response to the FCA's latest discussion paper and the value of advice for Mortgage Strategy magazine...

Your August ’25 update from AMI Chief Executive Stephanie Charman

AMI Chief Executive Stephanie Charman gives an update on what the team have been working on this month, and upcoming consultation deadlines...

Your August 2025 industry update

AMI's August 2025 update; what's new across the mortgage industry this month, including regulatory updates and industry initiatives...

Mortgage Sector in Focus; Stacy Penn writes for Moneyfacts

AMI Head of Policy Stacy Penn on how the UK mortgage market is evolving through regulatory reforms, tech advances and changing consumer expectations...

We have our own podcast series dedicated to Consumer Duty and Protection. In addition, AMI’s Chief Executive Robert Sinclair, and Senior Policy advisers, often appear as guests on a variety of industry podcasts, webinars and videos.

Protection Insight

Discover AMI’s Protection Insight podcast series.

Throughout the series, AMI Senior policy adviser discusses all things protection with mortgage advice firms.

The series covers a wide range of mortgage protection related topics, with each episode featuring a special guest.

 

 

Protection Insight podcast series

Consumer Duty

To complement our factsheets and ongoing work on Consumer Duty, we bring you a new series of podcasts dedicated to breaking down the requirements of Consumer Duty into understandable, bite-sized chunks.

Featuring AMI’s Senior Policy Advisers Stacy Penn and Chloe Timperley busting some common myths surrounding Consumer Duty.

Consumer Duty podcast series

General podcasts

FCA mortgage review: desires, predictions and cautions

On this episode of the FT Adviser podcast, Senior Reporter Tom Dunstan chats to AMI Head of Policy Stacy Penn and St James’s Place Divisional Director of Third Party Products & Services, Tony Mudd, about the FCA’s mortgage review, what they would like to see, what they predict will happen, and what they don’t want to come out of the review.

Stephanie Charman & Vikki Jefferies | Industry-wide reflections: What’s shaping today’s mortgage market?

Featuring Stephanie Charman, the new CEO of the Association of Mortgage Intermediaries (AMI), and Vikki Jefferies, Market Development Director at L&G. In this friendly and lively chat, they discuss their diverse backgrounds in the industry and the transitions that led them to their current positions. They also share personal insights on current mortgage market conditions, changing regulations, and, perhaps refreshingly, their positive outlook on the future. They discuss some of the game-changing initiatives they’ve recently been involved in. It’s an entertaining and informative hour-long chat…

Overcoming imposter sydrome, with Stephanie Charman

In episode 121 of the Growth Series, host Jermey Duncombe talks to AMI Chief Executive Stephanie Charman.

The conversation with Steph explores the emotional impact of homeownership, the role of mortgage advisers in a volatile market, and how imposter syndrome, especially among women, can hinder career growth. Packed with honest reflections and practical advice, this episode is a must-listen for anyone navigating career progression in the mortgage industry.

Mortgage Mingle Podcast Series

Protecting Mortgage Brokers

“The mortgage industry is facing a moment of reflection. Last week, the BBC aired a powerful investigation into conditional selling—where estate agents appear to favour buyers who agree to use in-house services such as their mortgage broker or conveyancer. It’s reignited industry-wide conversations about ethics, consumer protection, and the broker’s role.

Just one day after the programme aired, we sat down with Stephanie Charman, the new CEO of the Association of Mortgage Intermediaries, for a timely and wide-ranging conversation.”

Episode 4

This episode of the Mortgage Mingle Podcast series features Robert Sinclair, “a legend in the mortgage industry and the outgoing Chief Executive of the Association of Mortgage Intermediaries (AMI).”

With a career spanning nearly five decades, Robert shares insights from his extensive experience, his journey from aspiring pole vaulter to industry stalwart, and his thoughts on the future of the mortgage market. Listen in for an engaging conversation filled with wisdom, humour, and a glimpse into the mind of “one of the industry’s most influential figures.”

Why trade bodies matter

Who stands up for UK mortgage lenders and brokers? The Intermediary Mortgage Lenders Association (IMLA) and the Association of Mortgage Intermediaries (AMI), that’s who.

Kate Davies, Executive Director at IMLA, and Robert Sinclair, Chief Executive at AMI, tell us why their support is vital and how they help members with their daily challenges.

Consumer Duty: what’s next?

In episode 98 of the Growth Series podcast, Gurpreet Chahal, Corporate Account Manager at Accord Mortgages, is joined by Robert Sinclair, Chief Executive of the Association of Mortgage Intermediaries (AMI), and Nick Piper, Senior Manager, Governance and Strategy at Accord Mortgages, to discuss the implementation and ongoing impact of Consumer Duty.

Practical Protection podcast – AMI Protection Viewpoint

AMI’s Senior Policy Adviser Stacy Penn caught up with Kathryn Knowles on the Practical Protection Podcast to talk through some of the findings from AMI Viewpoint 2022. The podcast is CPD accredited.

Mortgage Strategy podcast – the UK mortgage market

In this episode from August 2022, Mortgage Strategy editor Rebekah Commane is joined by HSBC UK’s Head of Intermediaries, Chris Pearson, Michelle Andrews, Head of Buying a Home, HSBC UK and UK Finance Board Member and Robert Sinclair, Chief Executive, AMI. They discuss the challenges and opportunities faced by the UK Mortgage Market.

The DIFF podcast series

This diverse and informative series of podcasts covers topics such as:

  • Returning mums;
  • D&I Strategy;
  • Menopause;
  • Mentoring;
  • Homosexuality;
  • Unconscious bias;

and much more. There are also contributions from industry ‘trailblazers’, discussing opportunities for progress in the mortgage market for people from different backgrounds. Visit the station for more episodes.

Videos & webinars

Expert Insights: Is the landscape improving for brokers?

In this webinar from Kensington Mortgages, AMI Chief Executive Robert Sinclair highlights the evolution of the housing market and the crucial role of mortgage brokers in navigating this landscape.

Industry must protect the mental health of advisers – Robert Sinclair

AMI Chief Executive Robert Sinclair discusses the issues affecting adviser mental health in the current market, in this video from Pepper Money.

Characteristics of vulnerability webinar

A joint presentation by TML and AMI on the latest thinking around vulnerability characteristics and how firms can support diverse consumer needs, co-hosted by AMI Chief Executive Robert Sinclair.

Consumer Duty reality – the impact on mortgages and protection

A video from Bovill, featuring AMI Chief Executive Robert Sinclair

This Consumer Duty Alliance Champions’ Forum focuses on how the Duty impacts firms and individuals offering mortgage and protection services.

In Talks With JD – Robert Sinclair, AMI Chief Executive – Part one

The Association of Mortgage Intermediaries Chief Executive Robert Sinclair recently sat down with Just Mortgages Managing Director John Doughty, to share his views on the base rate, broker messaging, Consumer Duty, the outlook for the future and more.

© 2025 Association of Mortgage Intermediaries Limited.

AMI is the trading name of The Association of Mortgage Intermediaries Limited which is a company limited by guarantee, registered in England and Wales under the Companies Acts with number 7982341. Our registered address is Celixir House, Stratford Business & Technology Park, Innovation Way, Banbury Road, Stratford-upon-Avon, Warwickshire, CV37 7GZ.

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