Consumer Duty monthly blog – April 2023

April will undoubtedly have been a busy month for firms in their Consumer Duty preparations as the information sharing deadline nears…
Latest FOS complaints – AMI comments

Latest FOS complaints that may be of interest to mortgage intermediary firms, including AMI’s comments…
FCA multi-occupancy leasehold insurance reforms

The FCA is strengthening the protections and rights afforded to leaseholders following a multi-firm review of the multi-occupancy buildings insurance market…
ICO guidance on direct marketing and regulatory communications

The Information Commissioners Office (ICO) have released additional direct marketing guidance and resources…
CMA crackdown on fake reviews

A new Bill has been introduced to give the Competition and Markets Authority (CMA) stronger powers, including the ability to clamp down on fake reviews…
Reporting PII cover renewal/changes to the FCA

The FCA’s supervision hub has been in touch to report a common reporting error made by firms in respect of ‘No/Non-Renewal of PII Cover’…
Clarifying the scope of the Duty

The FCA’s March 2023 Handbook Notice has confirmed the outcome of the FCA’s Quarterly Consultation Paper from December 2022…
FIN074 & REP-CRIM update

We have had ongoing reports of mortgage firms receiving unexpected requests from the FCA to complete regulatory returns REP-CRIM and FIN074…
Important! Consumer Duty April 30th deadline: some key reminders for firms

The 30th April deadline for lenders and other product manufacturers to share Consumer Duty relevant information with intermediaries has almost arrived…
Generally positive FCA fees consultation and AMI lobbying win

The AMI membership has now completed its annual election process, where a number of the Board positions were contested. The results are in…
AMI issues a new factsheet to help firms with their fair value assessment

AMI is aware some firms are struggling to know where to start with their fair value assessment. To help, we’ve created a dedicated factsheet…
A generally positive FCA fees consultation for mortgage intermediary firms

The FCA has issued its 2023/24 fees and levies consultation and AMI has seen lobbying success…