Consumer Duty – the next phase

As the 31 October 2022 deadline has passed, the FCA expect firms to have completed and documented their implementation plans for Consumer Duty…

Spiral upwards or down?

spiral

As we spiral into our third Prime Minister this year, avoiding a return of Lazarus proportions, the mortgage industry is caught in the crossfire…

GI and Protection fair value

Back in August, mortgage intermediary firms distributing protection and/or GI products should have received two letters from the FCA outlining the regulator’s findings and its expectations of firms in relation to fair vale requirements…

ICO Guidance

ICO has published a blog on Subject Access Requests, along with guidance for firms carrying out direct marketing using live calls…