Apr 20 – Keeping your customers safe

It’s hard to believe that it’s been less than two weeks since the UK went into lockdown and Zoom, Microsoft Teams, WhatsApp and Skype became our preferred way to communicate.  In an industry that has always favoured face to face contact, the changes that came thick and fast have altered our routines immeasurably and, I […]

Apr 20 – Reserving judgement on FOS

AMI has waited patiently for an update on FOS’ 2020/21 consultation, which arrived via a statement on, of all days, April Fool’s day with the final budget and summary of consultation feedback to follow.  Yet it would be foolish to think that this is a fair outcome, especially as FOS has ignored many of the […]

Apr 20 – Opening the floodgates for execution-only?

It was with an element of trepidation that I clicked on the link in an email at the end of January to read the long awaited and much discussed policy statement and final rules on mortgage advice and selling standards from the FCA.  The preceding consultation had received reems of coverage with cries of disbelief […]

Mar 20 – How to access more information

AMI is continuing to monitor the developing situation on Coronavirus and will communicate with you where we feel it appropriate. The following websites may be useful to both firms and individuals:

Mar 20 – Building operational resilience: does it matter?

Operational resilience has become an area of priority for the FCA and was included in their 2019/20 Business Plan.  They issued a Consultation Paper on 5 December 2019 and within the mortgage intermediation sector it will apply to SM&CR enhanced firms.  However, all firms ought to review the contents of the paper with their directors […]

Mar 20 – A little top heavy

As the FCA has grown its staff to almost 4,000 people it has also subtly changed shape.  In addition to the Chair and Chief Executive it has evolved a number of divisions within its structure:- Strategy & Competition; Supervision – Investment, Wholesale & Specialists; Supervision – Retail & Authorisations; Enforcement & Market Oversight; and Operations. […]