AMI Consumer Duty Factsheets update
Regulated firms are required to bring any closed products and services they continue to offer into the scope of Consumer Duty by 31 July 2024…
Consumer Duty has made vulnerability about ‘characteristics’ rather than ‘binary’
Chloe Timperley’s comments from the British Specialist Lending Senate 2024 regulatory expectations around vulnerability…
Key Takeaways from the FCA’s latest Consumer Duty updates
On the 20th February 2024, Sheldon Mills delivered a keynote speech entitled ‘Consumer Duty: the art of the possible in a year’ at a KPMG event…
Consumer Duty: The next steps – what does 2024 have in store?
On 6th December 2023, the FCA hosted a webinar titled Consumer Duty: The next steps – we draw out the key points of relevance to mortgage intermediary firms…
AMI response to the FCA later life mortgage market review
The FCA recently published findings from its review into later life advertising and advice – a must read for all firms operating within the later life market…
AMI updates Marketing and Lead Generation Consumer Duty Factsheet
AMI has updated its Marketing & Lead Generation Factsheet to reflect recent market developments and our responses to member queries and concerns…
Consumer Duty monthly blog – August 2023
In this month’s AMI Consumer Duty blog we talk about what comes next, and what firms need to consider, now that the July 31st deadline has passed…
Consumer Duty monthly blog – July 2023
In this month’s AMI Consumer Duty blog – Let’s talk about risk, and what it really means to ‘avoid causing foreseeable harm’…
AMI updates its Consumer Duty Q&A
With less than a week to go until Consumer Duty comes into force on existing products and services, AMI has updated its Q&A document…
Consumer Duty monthly blog part two – June 2023
In this blog we look at ways firms can ensure that customers with vulnerable circumstances receive good outcomes…
