Consumer Duty monthly blog part one – June 2023

In this blog, we look at some of the recent Consumer Duty updates from the FCA and share our views…
Consumer Duty monthly blog – May 2023

With only two months left until the FCA’s Consumer Duty comes into force, it’s important for firms to take stock of their implementation progress…
Consumer Duty – final guide for information sharing

The cross-sector working group, involving AMI, UKF, BSA and IMLA has launched a Consumer Duty information sharing guide for firms…
Consumer Duty – the bigger picture

The FCA recently released a 2023/24 Business Plan, detailing its work and commitments over the next 12 months. Unsurprisingly, Consumer Duty features heavily…
Consumer Duty – an opportunity to improve trust in the insurance sector

The FCA’s Consumer Duty is an ideal opportunity for mortgage advice firms to review making changes to their protection proposition to improve trust…
Consumer Duty monthly blog – April 2023

April will undoubtedly have been a busy month for firms in their Consumer Duty preparations as the information sharing deadline nears…
Consumer Duty monthly blog – March 2023

In this month’s blog, we’ll be looking at key points raised by the Inside FCA podcast on information sharing….
FCA Consumer Duty Dear CEO letter – protection & GI
We encourage firms that advise on protection and/or GI products to read the FCA’s Consumer Duty Dear CEO letter…
FCA Consumer Duty survey – a chance to provide your feedback
The FCA has launched a Consumer Duty firm survey, which is being sent to a sample of small and medium sized firms to understand the progress they are making…
AMI issues new and updated Consumer Duty factsheets

We have added a new factsheet on second charge, along with a list of useful Consumer Duty related resources…