Mar 19 – Keeping AMI busy
The Government and the Treasury Select Committee have been increasing pressure on the FCA to do more to help borrowers trapped on SVR or what some might consider to be penal rates of interest often as a result of their loan being sold to an asset manager. This has been a campaigning point for AMI […]
Mar 19 – Changes to FOS
This month the FCA announced it is ploughing ahead with increasing the award limit for the Financial Ombudsman Service (FOS) from 1 April. Seemingly the majority of those who responded to its proposals strongly disagreed, including AMI, yet the FCA has said “this has not changed our view” and plans to implement all of its […]
Feb 19 – Realtek
I have been listening intently to where we, as an industry, are on the technology journey with a wide range of firms investing in the future of how intermediaries interact with consumers and lenders. Firstly, we have the traditional broking firms who are developing their own solutions or bolting in third party systems to enhance […]
Feb 19 – Fair recruitment
I’ve heard a firm say that equality and diversity isn’t an issue because they ‘hire the best people for the job’. This narrow view doesn’t recognise that if a firm does not put equality and diversity at the heart of their recruitment process, they might not be reaching a wide range of talent in the […]
Feb 19 – Threats of legal action
Following our communications in November and December on dealing with data subject access requests from legal firms and CMCs,
Jan 19 – Culture
Culture in financial services has become a priority for both the PRA and FCA as well as government and select committees. It is recognised that culture is a key root cause of major conduct failings that have occurred within the industry in recent history. There is an expectation on firms to focus on fostering good […]
Jan 19 – The tide of debt
The recently published Sector Views from the Financial Conduct Authority sets out the evolving landscape of our mortgage market. With 13.5million mortgage accounts outstanding and balances reaching almost £1.4trillion, this is a significant part of the UK economy. Of particular note is the term of that debt. Only 42% of first time buyers in 2007 […]
Jan 19 – FCA waves its magic wand
For many years AMI has been challenging lenders, the regulator and government to look more carefully at the issues facing what we saw as a significant population of mortgage prisoners. These were individuals who appeared to be able to meet their regular financial commitments, but who were prevented from moving to cheaper mortgage deals by […]
Dec 18 – Digital downsides
In this digital age it can feel like there is not only an individual pressure to keep up to date with tech but to also commercially stay ahead of the game with a fear of losing out to competitors. But the increased reliance on technology has its downsides. Cyber attacks continue to increase in quantity […]
Dec 18 – Another year rolls by
As we come to the end of another year, it is appropriate to reflect on another great period for intermediaries. We have continued to deliver great support and service for UK consumers who are looking for a mortgage to support their desire to buy their house to build a home. Despite the irrational findings by […]
