RICS issues consumer guide to spray foam insulation
The Royal Institute of Chartered Surveyors has published a comprehensive consumer-facing guide on the use of spray foam to insulate residential properties…
Consumer Duty monthly blog – March 2023
In this month’s blog, we’ll be looking at key points raised by the Inside FCA podcast on information sharing….
FCA Consumer Duty Dear CEO letter – protection & GI
We encourage firms that advise on protection and/or GI products to read the FCA’s Consumer Duty Dear CEO letter…
Help protect your firm from cyber attacks
The National Cyber Security Centre (NCSC) has released two new free tools designed to help smaller firms stay secure online and protect their businesses…
Changes to FOS award limits
FOS have announced significant changes to their award limits from 1st April 2023. The FCA has confirmed that, from 1st April, the award limits will go up…
FCA Consumer Duty survey – a chance to provide your feedback
The FCA has launched a Consumer Duty firm survey, which is being sent to a sample of small and medium sized firms to understand the progress they are making…
AMI issues new and updated Consumer Duty factsheets
We have added a new factsheet on second charge, along with a list of useful Consumer Duty related resources…
New Broker Handbook on Green Home Retrofit and Technologies Launched
We are delighted to announce the launch of the Broker Handbook on Green Home Retrofit and Technologies…
Guiding you through Consumer Duty and green advice
Our monthly update for February has a heavy focus on Consumer Duty and the opportunities to learn more about the “Green” agenda…
The power of case studies
According to AMI’s 2022 Protection Viewpoint, over half of consumers do not trust insurer claims statistics – are case studies the answer?
